Why your CRM should work for you, not the other way around
In the UK estate agency world, we’ve spent two decades being told how to run our businesses by our software. Most CRMs are “closed boxes.” They come with a fixed set of rules, rigid workflows, and fields that don’t quite fit how you actually talk to your customers. If you want to change a process, […]
Landmark Information Group and Greenhouse OS partner to streamline Anti-Money Laundering compliance for estate agents
Landmark Estate Agency Services, part of Landmark Information Group, the UK’s largest source of land and property data, today announces a new partnership with Greenhouse OS, the customer relationship management (CRM) platform built specifically for estate agents. By embedding Landmark’s trusted data services, Greenhouse OS will expand its capabilities to enable estate agents to deliver […]
Estate Agents: Reasons to be cheerful in 2026
In recent years, there has been a noticeable increase in the number of sales progression providers entering the UK property market (& we don’t think that’s a bad thing!) It’s a direct response to how much more difficult the conveyancing process has become in 2025. Between political and economic uncertainty to ongoing affordability pressures and […]
Sales Progression: A necessity that could enhance your revenue
In recent years, there has been a noticeable increase in the number of sales progression providers entering the UK property market. It’s a direct response to how much more complex, protracted and pressured the sales transaction process has become, and to the growing recognition that sales progression is no longer an “add-on” to estate agency, […]
How Shared Value Models Are Reshaping Supplier Partnerships
In this blog For years, supplier relationships in the property industry have followed a familiar pattern. Agencies buy products or services, suppliers sell them, and value largely flows in one direction. When costs rise or results disappoint, relationships are reviewed, renegotiated, or replaced. In 2026, that model is increasingly under pressure. Rising costs, tighter margins, and greater […]
The Property Industry in 2026: What’s Changed and What Matters Now
In this blog The property industry hasn’t just moved on since the last market cycle. It has rebalanced. By 2026, most estate and letting agents are no longer debating whether the market is challenging. Instead, attention has shifted to more practical questions. What has genuinely changed? What still holds true? And where should focus sit now? The […]
One Utility Bill Announces New Changes to its Notify service for 2025
At One Utility Bill, we’re always striving to reward our Notify users and improve their experience. As part of our commitment to their success, we’re delighted to announce the first in a series of new features designed to improve the experience of letting agents and tenants. Improved Commissions Firstly, we’re excited to share a significant […]
Compliance management: the new daily rhythm for lettings teams
The Renters’ Rights Act pushes the sector toward a simple truth: records win. With Section 21 going and a stronger pull toward Section 8, agencies will need to show what happened, when it happened, and who signed for it. That isn’t extra admin; it’s compliance management—the same jobs, held to a higher standard of proof, under […]
Route property enquiry calls into your CRM with Moneypenny
Within the world of sales and lettings, every enquiry is a potential instruction. Whether it’s a buyer arranging a viewing or a landlord requesting a valuation, speed and accuracy at the first point of contact are crucial. Yet for many agencies, capturing and acting on enquiry details still involves manual processes that slow teams down. […]
Transparency in property: The journey from ambition to expectation
By Matt Gilpin, Founder and CEO of Sprift For years, property professionals have shouldered the frustration of watching deals slow down or fall apart because essential information surfaced too late. As a property investor myself, I’ve experienced the same pain points that agents, conveyancers and buyers face every day: delays, uncertainty, missing details and avoidable […]