Is it time to break up with your CRM?

Relationships are tough. But staying in a toxic relationship with your estate agency CRM? That’s just exhausting. We’ve all seen the red flags. You start out hopeful, believing the sales presentation and expecting a modern partnership. But a few months in, reality hits: If you find yourself constantly saying, “It’s fine, we’ve just built a […]

The five questions future-ready agents ask before buying any tool 

In this blog:  You have heard the warning all year. Adopt artificial intelligence, or fall behind. Here is what almost nobody tells you. That warning mostly comes from the people who sell the tools. They are not lying, but they win when you buy and lose when you wait, so “buy now” is the only advice they […]

Long-term thinking: the difference between growing and just staying busy 

In this blog:  Most agents measure growth by how much is coming in. More instructions, more leads, more doors. A full diary feels like a healthy business.  But a full diary and a lasting business are not the same thing, and from the inside they look identical. Both fill the week. Both feel like progress. […]

The skills property businesses will need next

In this blog: The skills that built great estate agencies are not being replaced. They are being extended. The property industry has spent considerable energy worrying about which human capabilities technology will make redundant, and in doing so has distracted itself from the more productive question: which skills, developed deliberately and combined thoughtfully, will define […]

Preparing your agency for the next phase of change 

In this blog:  Prediction is a distraction. Preparation is a decision. The agencies that come through periods of change in the strongest position are rarely the ones that saw every shift coming, they are the ones that already had the right foundations in place before it arrived: a clear proposition, controlled costs, strong relationships, and a […]

Homeowners are using AI for reassurance after estate agents leave the valuation

Homeowners are using AI for reassurance after estate agents leave the valuation New analysis from Acaboom suggests homeowners are increasingly using AI not simply to gather information, but to seek reassurance during the instruction decision process after estate agents leave the valuation appointment. The analysis reviewed hundreds of anonymised homeowner interactions with Acaboom’s AI Concierge […]

A mid-year review: what to keep, change, or stop

In this blog: Six months ago you made decisions. New tools, new suppliers, new marketing activity, maybe a new hire. Some of those decisions were right. Some probably weren’t. Most have not been properly reviewed since January. That is not unusual. Most independent estate agents are running at pace and rarely create the space to […]

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